
If you want excellent payroll assistance and don’t care as much about total HR administration (or customer service), Gusto is a good fit. Many users report that customer service is nearly impossible to reach. If you do manage to get in touch with someone, odds are low that they can actually help fix your problem. Plus, only customers with Gusto Premium on up can access live customer support with extended hours. Gusto Simple customers can only reach customer service during basic business hours (if they’re lucky). Gusto, previously known as ZenPayroll, has only been around since 2011, but its easy-to-use online payroll software is easily one of the best.
Is Gusto better than ADP?
There is a solid offering of customer support, including chat and HR tools in their resource center (from the Core package up to the Concierge plan). Most full-service payroll providers offer automated federal, state and local tax filing. We appreciate that Gusto automatically generates W-2 and 1099 payroll forms for employees and contractors.

Gusto plans and pricing
- All Gusto plans include brokered health insurance administration, which includes medical, dental, and vision insurance.
- Running payroll used to mean hours of manual calculations, wrestling with tax forms, and crossing your fingers that everything was compliant.
- Payroll software automates repetitive, error-prone tasks like wage calculations, overtime tracking, and tax withholdings.
- The payroll service offers a complete suite of services to take many tasks off your plate, such as federal, state, and local tax filings, including employee W-4 and I-9 forms and your W-2s and 1099s.
- Gusto’s customer support is available Monday through Friday from 7 AM- PM (MST).
- Providing a wide range of helpful features, offering useful and clear information directly on its website, and delivering more services than you could imagine, Gusto is a pleasure to work with.
The same is true if you have employees with irregular compensation unearned revenue — such as bonuses and commissions — that you have to manually input. Primarily — and this is probably what most of you are wondering — Gusto runs your regular payroll for you. 80+ years of combined experience covering small business and personal finance. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
The most customer-centric payroll and HR experience.

If your team size stays consistent, this pricing can be more cost-effective per employee, making budgeting easier with predictable costs. For example, CheckMark Payroll software charges $549 to $619 annually for its solution. Most payroll companies offer tiered pricing, with varying services, features and functionality on each service plan. For example, QuickBooks Payroll offers three payroll plans with features that range from essential payroll services to access to financial experts.
Learn more about whether Gusto is the best payroll service for you in our Gusto review below. Whether you’re hiring your 10th employee or your 1,000th, payroll software adapts to meet complexity. Multi-state compliance, industry-specific rules, and international hiring all become manageable with the right provider. Tax rules change constantly at the federal, state, and local levels.

The $40/month plus $6 per month per person Simple plan includes full-service single-state payroll and some benefits administration and other extras, making it a good value. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. It comes with plenty of tools for small business that solve some of your greatest payroll pain points and helps you automate crucial repetitive tasks like filing state taxes. When you couple that with the fact that it’s extremely easy to use and comes with accessible employee tools, you really can’t go wrong with Gusto. Gusto also offers a free trial, something you won’t find with most other HR software providers. This is a serious advantage as you can test drive the software without any commitment.
OnPay offers automated small business payroll processing with tax filing, compliance, direct deposit, and accounting software integrations to help HR and finance teams save time. The $80/month plus $12 per person per month Plus plan has the additional benefits of multi-state payroll services, next-day direct deposit, and advanced hiring and onboarding tools. Additionally, Gusto syncs with QuickBooks, Xero, TSheets, and other time sheets, so your hours are instantly updated and added to the payments system. Tax management features ensure that your books are always handled properly according to state and federal legislation, and Gusto will even update your taxes according to the latest reforms and regulations. Despite the wealth of features that Gusto offers, it’s not the best option for businesses that are growing quickly or large established businesses, as it’s not a very scalable option. Modern payroll software goes beyond the basics by integrating with your existing systems.
Today, Gusto offices in Denver, San Francisco, and New York serve more than 500,000 businesses nationwide. When it’s time to choose a payroll software provider, you’ll have a variety of options meeting a diverse range of needs. Gusto is a popular choice for payroll and HR support—and with good reason. Gusto is easy to use, offers gusto login clear pricing, and allows for customization of features to meet the unique needs of your workforce. If your small business is looking to save time on payroll and get some support for in-house HR, Gusto is an excellent choice.
- The site is not very “salesy” and simply seems to guide you toward the right plan for your company.
- Digital copies are free to send or print, and Gusto can also mail physical copies for a fee.
- The information, including pricing, which appears on this site is subject to change at any time.
- The modern online user interface makes adding and updating information easy.
- I called three times, with promises of supervisors calling me back.
- However, for the average small to medium-sized business looking for an affordable, easy-to-use payroll solution, Gusto is a great choice.

Thanks to this full immersion in the actual customer experience, our reviewer and team https://ponodivorce.com/2024/08/bookkeeping-services-in-vancouver-surrey/ are able to provide the most complete and insightful review of Gusto payroll services. Negative reviews mainly concern processing errors, particularly in terms of tax payments and health insurance. Paycom is an employee-driven online payroll service that helps you pay your employees on time, every time. If you employ contractors, you can use Gusto’s contractor-specific service to pay your employees without an expensive base. At $6/employee/month, you can pay contractors as often as you need, and manage 1099 forms and tax filings within a self-serve portal.
Gusto is an online payroll and human resources solution designed for small- to medium-sized businesses, from the solopreneur S corporation owner to the mid-sized C corporation with 100 employees. Accurate reporting transforms payroll from a back-office function into a decision-making tool. Real-time dashboards and custom reports give you visibility into labor costs, turnover, overtime trends, and compliance metrics — helping you control costs and plan for growth.